No Refund Disclaimer

Thank you for choosing Fiorella. We value your business and are committed to providing thoughtfully designed, high-quality floral arrangements. Please note that all sales are final, and we do not offer refunds or exchanges.

By placing an order with us, you acknowledge and agree to the following terms:

1. No Refund Policy
All purchases are final. Once an order has been placed, we are unable to offer refunds or exchanges for any reason, except where required by applicable law.

2. Product Descriptions
We make every effort to accurately represent our arrangements through imagery and descriptions across our website and marketing materials. However, due to the seasonal and bespoke nature of florals, we do not guarantee exact replication, and variations may occur.

3. Damaged or Defective Orders
If your order arrives damaged or there is an issue with your arrangement, please contact us within 24 hours of delivery. We will review your request and determine an appropriate resolution.

4. Exceptions
This policy may not apply in jurisdictions where refunds or exchanges are required by law. In such cases, your rights will be governed by applicable local regulations.

Please review our terms and conditions carefully prior to placing your order. If you have any questions or concerns, feel free to contact us at fiorella_toronto@hotmail.com — we are happy to assist.

By completing your purchase with Fiorella, you acknowledge that you have read, understood, and agreed to the terms outlined in this policy.